(07) 4152 5345 sales@thinkblinds.com.au

FREQUENTLY ASKED QUESTIONS

Here are some quick answers to the questions we are asked most often

We are happy to answer your questions…

However, you might be able to save yourself a little time by having a quick look at the questions customers ask us most.

Are your blinds covered by a warranty?

All our custom-made products are backed with a 2-year manufacturer’s warranty & our ready-made products 1 year.

Do you have replacement parts for the different types of blinds, or do you repair old blinds?

All our blinds and shutters carry a manufacturer’s guarantee. So, yes, we do repair and/or have replacement parts for older blinds that we have installed. Unfortunately, other manufacturers’ brands are likely to have different components to ours.

Do your blinds meet fire safety standards?

In a word, yes! We comply with all essential government requirements, plus we have a range of fire retardant fabrics.

I am a nurse and often work nights and sleep days. What blinds are best for daytime sunblock?

We do have a number of options, however, we would strongly recommend honeycomb shades. Not only do they look great but most importantly, during hotter summer days they are highly effective for improving the efficiency of air conditioning due to their insulating effect.

What blind options are available and best for sliding doors?

We recommend vertical blinds or panel glides, both with wand control. Both of these have a sewn-in bottom-weight, so there are no chains or cords to tangle your cat or kids. Our office/showroom in Commercial Street has attractive sliding shutters on our front sliding door. Do pop in and check them out.

Are your shutters made of PVC?

No! Unlike competitors, our shutter finish is ABS which is lighter and stronger, making them not only attractive but highly practical and long-lasting (including slimmer shutters). ABS holds colour and shape better than PVC, (thinner and stronger). Our exclusive manufacturer, Norman Blinds, are the unique developers and users of ABS. A lot of money and research time is invested into the development of all products prior to market release.

What deposit is required to activate an order?

We require a 40% deposit with balance due on or before the day of installation

I want plantation shutters but I don’t think I could afford do our entire home?

We suggest you take advantage of our no-obligation, measure and quote. We can measure all your windows and quote on shutters while also discussing other available window covering options while we are with you. We also have finance options available.

How long before our blinds &/or shutters are ready?

PLEASE NOTE: During the coronavirus pandemic delivery times may vary significantly. We will advise on a job-by-job basis. The times below indicate typical timeframes under normal circumstances.

Rollers, Romans, Verticals, and Panel Glides are 3 weeks delivery. Shutters and Honeycomb Shades, 6 weeks delivery.

Blind companies in Brisbane frequently advertise half price or one-for-one deals on shutters. What is your position on that?

Our advice is to make sure you know the full story and beware of the old saying “if a deal sounds too good to be true, it probably is.” Occasionally, you can get a genuine bargain at a closing down or fire sale, but it’s only a bargain until you need advice or a warranty repair and the company no longer exists.

Most of the time discounts are costed in so the logical rule of cheaper equals lower quality applies.

We endeavour to negotiate keenly with suppliers and pass on discounts received. Our policy is to cost finely, without sacrificing quality, and to put a minimum standard margin on all products we sell and install.

Does Think Blinds have interest-free terms?

Thank you for asking. We are currently finalising negotiations for interest-free finance terms.

What areas do you service?

Bundaberg Region

Bundaberg, Bargara, Burnett Heads, Innes Park, Coral Cove, Elliott Heads, Woodgate, Childers, Gin Gin, Moore Park Beach

Other Areas

Hervey Bay, Maryborough, Agnes Water / 1770, South Burnett, North Burnett.

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How can we help you today?

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SERVICE AREAS

Bundaberg Region

Bundaberg, Bargara, Burnett Heads, Innes Park, Coral Cove, Elliott Heads, Woodgate, Childers, Gin Gin, Moore Park Beach

Other Areas

Hervey Bay, Maryborough, Agnes Water / 1770, South Burnett, North Burnett 

Contact Us

Unit 2a, 22 Commercial St, Bundaberg QLD 4670

(07) 4152 5345

sales@thinkblinds.com.au